In our fast-paced world of product development and data innovation, ensuring privacy and security isn't just a compliance checkbox – it is a fundamental requirement. But we all know the review process can be complex and time-consuming. Sifting through countless documents, policies, and vendor profiles to accurately answer detailed workflow questions can feel like a relentless chase for information.
Review Workflows: Your Reviews, Your Way
TerraTrue is already a powerful platform for managing privacy and security reviews. Our highly customizable, no-code workflows are like Google Forms on overdrive, built and tweaked for the specific demands of privacy and security teams. They allow you to create dynamic intake and analysis processes for every review. These workflows handle everything from simple Yes/No questions to complex data taxonomy questions about data subjects, uses, types, and third-party vendors. The workflow can also matrix these taxonomy dimensions together, allowing the coupling to power downstream assessments (such as Data Protection Impact Assessment), and generate your Records of Processing Activities (ROPAs).
The workflows go beyond simple forms. They form the chassis on which you can customize your privacy and security reviews. Using conditional logic tailored to your specific needs and automated smart routing, these workflows ensure your teams ask the right questions at every stage, and route and guide them to a comprehensive and accurate review.
The Challenge: Lengthy Reviews
However, even with the most well-designed workflows, a significant challenge remains – the often laborious task of researching answers. Analysts and business owners can spend considerable time sifting through supporting documentation to find a single piece of information. Whether it's a vendor's security policy, an internal data handling guide, a third-party contract, or a product's technical specifications, finding that one specific answer is like looking for a needle in a haystack.
Keyword searches and "Ctrl+F" are often inefficient and frustrating. They frequently fall short, missing the semantic nuances required to truly understand a question's intent. The answer might be phrased differently, hidden in a dense paragraph, or spread across multiple documents, forcing teams to manually read, interpret, and synthesize information. This not only lengthens the review process but also introduces the risk of human error or a missed detail, ultimately compromising the quality of the review. The time spent on this tedious research is time taken away from higher-value tasks, like risk analysis and strategic guidance.
Introducing TerraTrue AI Suggestions: Your Workflow Catalyst
We’re excited to introduce TerraTrue AI Suggestions, the intelligence your reviews have been waiting for. Using Generative AI, we automatically utilize any associated documentation to power an intelligent assistant that anticipates your needs. This feature is designed to do the "heavy lifting" of information retrieval, letting your human experts focus on critical analysis and decision-making.
Here is how it works:
1. Context-Aware Intelligence: Our AI leverages all relevant attachments to your TerraTrue launch. This includes documents directly uploaded to the launch, files linked to a third-party vendor profile (for those critical vendor reviews), and even insights from the workflow itself. It understands the full context of your review.
2. Seamless, On-Demand Suggestions: As you navigate through a workflow, whenever a question comes into focus in the UI, TerraTrue AI quietly analyzes the available context. If it generates a response with high enough confidence, a friendly dialog box will instantly appear, offering a suggestion.
Imagine this: You're asked, "Is sensitive data encrypted both at rest and in transit over public networks?" Instead of digging through a 50-page security document, TerraTrue presents the answer instantly.
3. Supports All Question Types: Whether it’s a simple Yes/No, a multi-select checkbox, a radio button choice, a short text field, or even a detailed free-form text area, TerraTrue AI Suggestions can provide intelligent responses. This broad compatibility ensures maximum utility across all your custom workflows.
4. Semantic Understanding – Not Just Keywords: Unlike basic search functions that might miss the mark, our TerraTrue AI applies advanced semantic understanding powered by the latest large language models (LLMs). It interprets the meaning of your question and cross-references it with the rich context of your attached documents, ensuring highly relevant and accurate suggestions. This is where the real time-saving magic happens!
5. Full Transparency with Source Citations: We believe in empowering human intelligence, not replacing it. Every AI suggestion comes with a clear reference to the exact text in the attachment that led to the suggestion, including the document name and page number. This allows you to quickly verify the information when needed, and build confidence in the AI's assistance.
Even More Intelligent Features:
- Dynamic Regeneration: If you add a new attachment after reviewing some suggestions, TerraTrue intelligently regenerates un-seen suggestions to incorporate the latest information, ensuring you always have the most up-to-date advice. You also have the option to re-generate suggestions for questions that have already been answered.
- Confidence Thresholds: Only suggestions that meet a high confidence threshold are displayed, minimizing noise and maximizing accuracy.
- Human-in-the-Loop: This feature is designed as an intelligent assistant, allowing your expert reviewers to accept, dismiss, or refine suggestions, maintaining critical human oversight for important privacy and security decisions.
Unlock New Levels of Efficiency
TerraTrue AI Suggestions is more than just a new feature; it is a paradigm shift for how you conduct privacy and security reviews.
Imagine an analyst averages 10 minutes per question searching through multiple documents for a typical review involving 20 questions. That's over 3 hours of work per review, repeated hundreds of times a year.
By automating this process, TerraTrue AI offers valuable suggestions that reduce manual review time. If we can provide useful suggestions just 70% of the time, we can cut the overall time spent on this workflow by 50% on average. This frees up valuable hours for your team to focus on high-impact tasks like risk mitigation and strategic counsel.
For a team handling hundreds of reviews a year, these time savings compound into a significant increase in efficiency and a direct positive impact on your bottom line.
Ready to Learn More?
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